VKC Service Policy
This Service Policy outlines the terms and conditions under which VKC provides its Education, IT, and E-commerce services. By accessing or using our services, you agree to comply with the policies described below.
Service Policy – Education Services
1. Scope of Services
We provide educational services including online and offline classes, training programs, study materials, test series, mentorship, and skill-based courses.
2. Enrollment & Access
- Course access is granted only after successful enrollment and payment.
- Login credentials are strictly non-transferable.
- Course access duration is defined at the time of enrollment.
3. Course Delivery
- Courses may be delivered through live online classes, recorded videos, or in-person sessions.
- Schedules may change due to academic, operational, or technical reasons.
4. Fees & Payments
All fees are clearly communicated before enrollment. Fees once paid are non-refundable unless explicitly stated otherwise.
5. Learning Outcomes
While we strive to provide high-quality instruction and updated content, learning outcomes depend on individual effort, attendance, and practice.
6. Content Usage
Course content is intended solely for personal learning. Reproduction, redistribution, sharing, or resale of content is strictly prohibited.
Service Policy – IT Services
1. Scope of Services
We offer software development, website and mobile app development, digital marketing, cloud services, maintenance, and technical consulting.
2. Project Execution
- Project scope, timelines, and deliverables are defined in the proposal or agreement.
- Delays caused by third-party tools, delayed client feedback, or force majeure events are not our responsibility.
3. Client Responsibilities
Clients must provide accurate requirements, approvals, and necessary content in a timely manner to avoid project delays.
4. Payments
- Payments must be made as per agreed milestones.
- Failure to make payments may result in suspension or termination of services.
5. Revisions & Support
Revisions are limited to the scope defined in the agreement. Any additional work or changes may incur extra charges.
6. Intellectual Property
Ownership of source code, designs, or software is transferred only after full and final payment, unless otherwise agreed in writing.
🛒 Service Policy – E-commerce Services
1. Products & Services
We offer physical products, digital products, subscriptions, and online services through our platform.
2. Orders & Fulfillment
- Orders are processed only after successful payment confirmation.
- Delivery timelines depend on logistics partners and customer location.
3. Pricing & Payments
- Prices are subject to change without prior notice.
- All payments are processed through secure payment gateways.
4. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. Digital products and downloadable items are non-refundable.
5. User Conduct
Users must not misuse the platform, attempt fraud, or violate any applicable laws while using our services.
6. Product Information
We strive to ensure accuracy in product descriptions and images; however, we do not guarantee that all information is error-free.